Responsible Gaming
at ck44k

ck44k enforces a strict minimum age of 18 years for all account holders and players. We do not allow minors to register, deposit, wager, or withdraw under any circumstances. This policy applies without exception to every player in Bangladesh, regardless of the game type, device, or payment method used.

Age verification at ck44k works in two stages. At registration, players declare their date of birth and confirm they are 18 or older. Before processing a first withdrawal, every account must complete a full KYC (Know Your Customer) check in which a copy of a valid government-issued identity document — such as a Bangladeshi National Identity Card (NID), passport, or driver's licence — is submitted and reviewed by our compliance team. Accounts that cannot confirm the 18+ age requirement are permanently closed and any balance is returned to the depositing payment method.

Protecting minors in your household: If you share a device or computer with family members under the age of 18, we strongly recommend enabling parental control software on that device. You should also keep your ck44k login credentials private and log out fully after every session. ck44k accepts no liability for underage access resulting from a player sharing their credentials or leaving an active session unattended.

• Accepted identity documents: Bangladeshi NID, valid passport, or driver's licence.
• KYC review is completed within 24–48 hours of document submission in most cases.
• Age-verification checks are conducted by our trained compliance team — not automated software alone.
• Documents submitted for KYC are stored securely and handled per our Privacy Policy.

Self-exclusion is the most powerful responsible gaming tool available at ck44k. When you self-exclude, your account is locked and you will be unable to log in, deposit, or place bets for the duration of the exclusion period you choose. Self-exclusion is binding — it cannot be reversed early by contacting support and requesting reinstatement. This is intentional: the whole point of self-exclusion is to remove the option to continue playing in moments of vulnerability.

How to activate self-exclusion at ck44k:

1. Log in to your ck44k account and navigate to Account Settings → Responsible Gaming.
2. Select Self-Exclusion from the available tools.
3. Choose your exclusion period: 1 month, 3 months, 6 months, 12 months, or permanent exclusion.
4. Confirm your selection. Your account will be locked immediately — no cooling-off delay.
5. You will receive a confirmation email to your registered address. Any remaining balance will be held securely and returned to your payment method upon verified request after the exclusion period ends.

Alternatively, you can request self-exclusion by emailing [email protected] with the subject line "Self-Exclusion Request". Include your registered username and email address. Our team will activate the exclusion within 2 hours of receiving your request and will send confirmation.

During any active self-exclusion period, ck44k will:

• Immediately suspend your account and block all login attempts.
• Remove your email address from all promotional and marketing mailing lists.
• Reject any new registration attempts made with the same identity documents.
• Securely hold any remaining account balance until the exclusion period ends and you make a verified withdrawal request.

Deposit and loss limits let you stay in control of your spending without stepping away from the platform entirely. They are the ideal first step for any player who wants to keep gambling firmly within a pre-defined budget — whether that is ৳500 a week or ৳10,000 a month. All limits are set by you, enforced by the platform, and can be reduced at any time with immediate effect.

Deposit limits cap the total amount you can add to your ck44k Balance within a defined rolling period:

• Daily deposit limit: Maximum deposits allowed in any rolling 24-hour window.
• Weekly deposit limit: Maximum deposits allowed in any rolling 7-day window.
• Monthly deposit limit: Maximum deposits allowed in any rolling 30-day window.

Loss limits cap the total net losses you can accumulate within a rolling period, regardless of how many deposits you make:

• Daily loss limit: Once your net losses in a 24-hour window reach this threshold, your account is paused for the remainder of that period.
• Weekly loss limit: Operates over a rolling 7-day window.

To set or adjust your limits, navigate to Account Settings → Responsible Gaming → Spending Limits after logging in to ck44k. You can also request limit changes by emailing [email protected] with your registered details.

If you feel that gambling is having a negative impact on your life — financially, emotionally, or within your relationships — please reach out. You do not have to be in crisis to seek help. Early conversations are almost always easier and more effective than waiting until a problem becomes serious.

ck44k's responsible gaming support team is available by email every day of the week. We aim to respond to all responsible gaming enquiries within two hours during Bangladesh Standard Time (BST, UTC+6) business hours, and within four hours outside of those hours.